This course starts by training learners on how to navigate and interact with the content. Learners are shown the rationale for taking the mandatory annual training using screenshots from the Act and Regulations. Learners are given answers to the question “How will this education benefit me?” The fundamental principle of “home” is discussed. Learners are given a quick preview of the content in the curriculum and summarizes the curriculum by explaining LTC is a “shared experience” and that staff have the power to influence residents in a positive way so that all have a better experience together.
This course is also availble in the following series:
The duty of everyone in a LTC home to protect the residents and prevent abuse and neglect. This course defines verbal, sexual, physical, financial and emotional abuse. It also discusses neglect as a form of abuse. It addresses the staff question, “What if I have offered care and the resident refuses?” The course discusses barriers to care and supporting residents that are resistive to care. Learners demonstrate whether staff or residents have more power in various situations and identify situations that may lead to abuse. The learner also identifies whether strategies in challenging situations lead to a positive or negative result. The course makes it clear that abusing a resident is never okay. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
This course discusses the importance of cleaning and disinfection for protecting residents and employees from pathogens. It clarifies the difference between cleaning and disinfection. Topics discussed are the importance of keeping food out of the “danger zone” where bacteria can multiply, hand hygiene, the spread of pathogens, and high-touch surfaces. The course finishes with tips on cleaning and disinfection. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
This course requires learners to drag and drop words to complete subsections of the Act related to the complaint procedure. They are reminded of the resident’s right to raise concerns or recommend changes, to whom, and without fear or reprisal. There are two interactive exercises to review the content. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
This course discusses the objectives of a continence care and bowel management program, what urinary incontinence is, what some of the factors associated with urinary incontinence are, what fecal incontinence is, what some of the factors associated with fecal incontinence are, the impact incontinence can have on a resident, the impact that cognitive impairment can have on a resident’s ability to remain continent and how staff can support each resident to achieve the optimal continence ability. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
In this course, we discuss staff and resident safety and watch a video about how to use a fire extinguisher. Learners demonstrate the proper sequence of P.A.S.S. steps for using a fire extinguisher through a drag-and-drop exercise. Staff matches the correct words with the REACT acronym. Staff learn about the evacuation techniques that keep themselves and residents safe. The REACT acronym that informs learners what to do and when during a fire emergency is reviewed. Directions on how to evacuate a fire zone and emergency codes are explained and shown through animations. Learners match emergency code descriptions with the respective emergency codes. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
This course shares some falls statistics and learners interact with the content to learn about the issue of falling in LTC. The purpose of the Fall Prevention and Management Program is reviewed. Learners interact with an exercise to match risks with causes of falls. Another exercise requires learners to select reasons for falls. Additional causes for falls are identified. Learners review strategies to help prevent falls using a simulation of a resident’s room. Learners indicate whether a factor is a fall risk or a prevention strategy. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
Proper hand hygiene is a very important routine practice for controlling the spread of pathogens. This course starts with “How to Hand Wash” and “How to Hand Rub” videos from Public Health Ontario. Learners review visuals for each step and an acronym so they remember each step and the order. Learners are required to put each hand rubbing step in the correct order. This is repeated for hand washing. An exercise reviewing the parts of the hand that typically get missed more frequently is interacted with. Learners also review the When? And Why? of each of the “4 Moments for Hand Hygiene”. Hand hygiene best practice tips finish this course. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
This course studies the chain of transmission based on information from Public Health Ontario. Learners click through the six links in the chain of transmission to learn what each one is, then again to see how COVID-19 fits into the links, then the most important part - controlling for and breaking each link. Learners complete an interactive exercise that matches items with the appropriate link in the chain of transmission. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
In this course, learners will review: pharmacological and non-pharmacological interventions for pain, what staff should be looking for that may indicate a
resident is in pain, what staff can do to help a resident that is experiencing pain, some of the challenges and barriers to pain management in LTC, some
common misconceptions about pain, some of the consequences of unresolved pain, different types of pain, and the objectives of a Pain Management Program in a Long-term Care Home. Learners answer true/false questions and are provided with the correct answers. Learners also review the HELP acronym (help, encourage, learn, provide) and complete an interactive exercise to reinforce knowledge transfer. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
This course discusses the difference between palliative care and end of life care, how staff can support palliative residents and their loved ones, signs that death is imminent, the impacts that the death of a resident may have on staff, and coping strategies for staff. Learners watch a video explaining dying with dignity. Learners also learn how they can support palliative residents and their loved ones in that challenging time. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
In this course, PASDs are defined and examples are shown. Restraints and “restrain” are also defined with examples. Learners complete an exercise that matches risks of restraints and their causes. Learners are reminded their home will have a policy on minimizing restraint and PASD use. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
The resident’s rights course asks the learner, “Imagine for a moment that you now live every day in a LTC Home…How would you want to be supported?” It goes on to say, “…Would you want to feel safe and secure? I'm sure you would also expect to be treated well and with respect. It’s the same for residents who are now living in their new home.” “Home: the fundamental principle” is reviewed. Learners then review the 29 rights. Learners then complete an exercise matching resident’s rights with an appropriate staff support. For example: “Privacy during treatment and care” matches with “Keep me covered as much as possible during a change.” Learners are shown the section of the Act that residents can enforce the Resident’s Bill of Rights against the licensee. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
Removing gloves properly helps prevent the spread of pathogens. This course starts with a video demonstration of glove removal. Learners are then shown images of the steps involved and given best practice tips. Learners then must drag and drop the steps in the correct order. (They can review the process and try again if needed.) This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
The resident’s rights course asks the learner, “Imagine for a moment that you now live every day in a LTC Home…How would you want to be supported?” It goes on to say, “…Would you want to feel safe and secure? I'm sure you would also expect to be treated well and with respect. It’s the same for residents who are now living in their new home.” “Home: the fundamental principle” is reviewed. Learners then review the 29 rights. Learners then complete an exercise matching
resident’s rights with an appropriate staff support. For example: “Privacy during treatment and care” matches with “Keep me covered as much as possible during
a change.” Learners are shown the section of the Act that residents can enforce the Resident’s Bill of Rights against the licensee. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
This course reviews proper application and use of restraints according to the Act and Regulations. The main points are that restraints are used as a last resort, and the least restraint should be used for the least amount of time. The Act is referenced to show when a restraint can and can not be used. Scenarios are presented and the learner must chose if a restraint can or can not be used. The Act is also referenced to show situations that are not restraints. Learners complete interactive exercises to clarify when a restraint can be used. Learners review the requirements under the Act if a residents is restrained,
including repositioning. Strategies to minimize restraints are also presented. This course is required for all LTC direct care staff prior to performing their
responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
By reviewing and applying the Routine Practices and Additional Precautions course, staff in Long-term Care can protect themselves and those receiving care. Care providers are at risk of direct exposure to the COVID-19 virus or other harmful pathogens. This course will discuss; the signs and symptoms of some common infectious diseases, the hierarchy of controls, how most respiratory infections spread, routine practices, and additional precautions to protect themselves and others. There are interactive exercises throughout the course and includes a knowledge check at the end. It provides feedback and correct answers are required to ensure the knowledge transfer of key concepts.
This course is also availble in the following series:
In this course, the learner will review: why pressure injuries occur, how the skin breaks down, factors that increase the risk for skin breakdown in Long-term Care residents, the high risk areas for skin breakdown, what to look for, what staff can do to support residents from experiencing skin breakdown, and what staff should do if they notice a pressure injury or skin breakdown on a resident. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
We all behave in response to internal and external triggers. This course explains how external triggers in a resident’s environment and internal triggers will result in residents’ responsive behaviours – either positive or negative. These factors can be addressed and changed – by staff. This course identifies some possible responsive behaviours and staff complete an exercise defining responsive behaviours. Staff match resident triggers with supportive strategies to remove the triggers. Supportive strategies and best practice tips are presented to the learner. Communication approaches are also presented to help staff prevent or minimize responsive behaviours. This course is required for all LTC direct care staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series:
This course focuses the learner on three main messages. The homes have zero tolerance for abuse, we all have a duty to protect the residents, and reporting of resident abuse should happen immediately. There are several interactive exercises for the learner to learn what and when to report certain matters. These include improper or incompetent care of a resident, abuse of a resident by anyone, unlawful conduct that resulted in harm to the resident, misuse of funding by the licensee or misuse or misappropriation of a resident’s money. “Whistle-blowing” is explained as protecting the residents and leaners are assured of whistle-blowing protection under the Act. Staff finish the course with a true or false exercise to ensure knowledge transfer. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.
This course is also availble in the following series: